HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below. I hope you have a good day ahead,. Have in mind that this pc was using this printer for months without any problem. The error below is logged. This topic has been archived. Hello, I seem to be having exactily the same symptoms described in this thread.

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Faulting application winword.exe, faulting module hpcbr117.dll

By using this site, you accept the Terms of Use and Rules of Participation. The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise.

Moxule to mofule symbols for msimg Disconnect the power cord from the wireless router. The things that I can suggest are, uninstalling the agents, making sure that this folders is gone: This topic has been archived.

Please look for a private message from an identified HP contact. I didn’t try a hard reset on the printer, since the problem was not with the printer itself; the error occurs if the printer is completely turned off.


Solved: Lasejet Mnf MFP “Faulting module name: ” – HP Support Community –

I hope you have a good day ahead. Dangerous so it seems not be only an Xbox App issue, but mabye that these applications triger some behaviour that crashes the driver. Now click on this link: Defaulted to export symbols for iphlpapi. Please let me know if this resolves the issue, moduoe if you require further assistance!

Defaulted to export symbols for comres.

Defaulted to export symbols for advapi Thanks for the reply. Message 6 of 6. A great place where you can find solutions for your issues with help from the community!

In the meantime, let’s try these steps here: Perform a Hard reset on the printer: This is a wonderful location to converse with the community, get assistance and find tips!

Oh, by the way, modulf are running Windows Server R2. Please mark the post that solves your problem as “Accepted Solution”.


As you mentioned the issue still persists after trying out the steps.

Framework will re install with the HPSA. Have in mind that this pc was using this printer for months without any problem. I did a check on the forum and i found out that i must use universal drivers. To provide you with an accurate solution, I’ll need a few more details: I appriciate your efforts for writing back to us.

HP support assistant and other apps crashing due to C:\Windo – HP Support Community –

Sorry this didn’t help. Message 3 of 3. This site in other languages x.

Defaulted to export symbols for ws2help. Now restart your computer again. Thanks moduel the help pcwizard wrote: Application Error Event ID: Message 4 of 6.